Updike Distribution Logistics provides innovative, cost-effective logistics services across virtually all realms of the supply chain spectrum. We have a unique capability to offer a full array of integrated, in-house logistics solutions, and we have the demonstrated skills to perform. Whether it involves public or contract warehousing, direct-to-store or direct-to-consumer order fulfillment, dedicated or line-haul transportation, and even residential delivery services, you can count on us. You can expect us to execute with a fundamental focus on efficiency and value, utilizing the principles of integrity and responsibility, in all that we do. At the end of the day, we exist to merely be an extension of our customers, and, as your entrusted partner, we stand resolute in achieving total success together.
Our people help make up that success. Our team of extraordinary people has enabled us to grow and expand our reach, year after year, by making the collective, unwavering commitment to exceed the expectations of our customers each and every day. Simply put, our culture is purely one of service excellence.
We are a team of highly motivated, fun, goal-oriented, bright individuals who continuously strive to offer our customers services to help meet their business goals and work toward building long-term partnerships. We need more people who share in that same philosophy. If you do, please continue to read about the awesome opportunity we have to offer another bright, fun, motivated individual.
Updike Distribution Logistics is looking for a talented Night Dispatcher whose primary responsibility is for the efficent utilization of manpower and equipment through directing and controlling the efforts of our drivers, using discretionary judgment to enforce the company policy regarding operations and complying with state and federal laws. Our Dispatchers are the connection between our drivers and our company. We need our Dispatchers to be in-tuned with their drivers, building and maintain driver relationships, and communicate with them on a daily basis. This is a fast-paced position that requires someone to be able to make quick and effective business decisions. We need someone who is responsive to drivers, makes themselves available (even during days off), and wholeheartedly understands the importance of communication. Drivers like to feel valued and we need to do everything in our power to make them feel valued. We need our Dispatchers to be knowledgable with DOT regulations and to constatly keep up with the changes in the transportation world. Dispatchers need to review customer orders and determine proper routing, equipment, and manpower requirements and eventually assign loads to their drivers. In addition, need to hold drivers accountable to their pick-up and delievery times - our customers expect efficiency from us and we need to deliver on it. Dispatchers need to help resolve transportation issues with urgency and professionalism and adopt an organized process when maintaining paperwork, data files, and reports. This is a supervisor role, so that comes with all the supervisory responsibilities such as coaching, counseling, delgating, and leading a group of drivers.
Ideally you should have prior dispatch experience within a trucking environment, however we certainly won't shy away from training the right people
Be geographically inept
Strong communication skills - be comfortable with talking to drivers
Make yourself available to your drivers, even if it requires off hours assistance to prevent failing a customer
Problem solve, care about your team of drivers and go above and beyond to help them when an issue arises
You need to have patience, drivers are a unique group of individuals who want to be respected and should. We need to show them we all care